I spoke with an extremely Specialist and courteous client rep. He was able to match decreased rates from a competing gasoline company for the 24-month mounted strategy. I would be delighted to resume with them yet again. Kaycee Popham
I'd an excellent knowledge when it came time to renew my amount strategy. Logan was very helpful and defined the various options so it had been uncomplicated to pick out the plan most effective suited for me.
Excellent purchaser guidance with management who actually cares about you. Exactly where I Are living, You will find a company that owns the fuel pipes that Infinite Vitality does not take care of the particular staff of, they just deal them or anything. Perfectly, that company could not discover what support space necessary to company my place, resulting in delays in gasoline set up. I spoke with quite a few customer support reps and administration with Infinite Electricity because I had been upset I took off operate for no reason, they usually were Totally executing the very best they might to acquire me an ETA, even referred to as me to maintain me posted to the position from the do the job purchase, and confirmed empathy on my behalf for that inconvenience.
Logan was welcoming, courteous and professional. He was equipped to explain the assorted rates and selections for my move. I drastically take pleasure in how effortless all of it was, And exactly how kind he was in aiding me. Paolo Chiezzi
Courteous, Expert, professional... 5 stars Actually, they even emailed me a immediate hyperlink to provide this evaluation, and that is the sole motive I had time to jot down this up. Heather Daniel
Sure, I spoke with your consultant, Shannon. She was extremely Specialist and pleasant. I had a difficulty with my bill and not merely did she go higher than and past in supporting me, she was also capable to research and locate The problem and obtain my problem solved in just a few minutes. Before you make this call, I was incredibly frantic. Just after speaking with Shannon, she was able to reassure me that The difficulty might be resolved, which calmed my psychological point out down.
I identified as in and spoke to representative Eduardo. He furnished excellent customer service by reviewing my account and offering possibilities that could preserve me funds. I actually recognize that he took some time that will help me. Thank you so much! Ralph Daniels
+ Further Information and facts Excellent If you're on a set budget and/or will not like surprises as part of your regular monthly natural fuel Monthly bill.
I had a short challenge with infinite Electricity with having my account arrange, but I'm not significantly upset by this given that their customer service is apparently Excellent within the 2 instances that I have needed to contact them to receive issues sorted out. The five star review I am leaving is just not here as the rates are remarkable (they do take place for being very good however, so I am ok with the worth) and the facility shipping and delivery is fine.
Infinite Electrical power gave me the best choice with regards to prices and click here usage. Antoine was so awesome, Skilled and courteous describing the different plans with persistence.
Francis is so handy. I used to be absolutely cofused Along with the Electricity process in TX. But Luckily for us I talked with him. He spelled out anything to me patiently and pleasant. I actually respect his enable. Very suggested. Monica Burnett
As opposed to using a "one particular measurement suits all" mentality or viewing our prospects simply just as "charge payers," we try that will help you understand how switching genuinely Gains you as being a residential purchaser in Ga-effectively, that you've larger selections for lower Vitality rates. We realize that we really need to receive your have faith in; that we really here need to work hard for getting your business and work flat out to help keep it.
We experienced switched over to infinite energy Superb customer service! I referred to as yesterday as we've been transferring and each required to set a change off day for our existing location in addition to turn on day for our new house. I spoke to Amanda who was very helpful, pleasant, and Expert in finding almost everything set up.
This was one of the most baffling issue ever to simply have my title put on a whole new account. Kelsey and Sandra have been incredible and helped me navigate this. The past account wasn't detailed under my genuine deal with as it was a townhouse.